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Cybersecurity Tier 2

Global Service Center- Costa Rica

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ID de Puesto R209093 Fecha de Publicación 07/21/2025

Resumen de la Empresa

Sysco conecta al mundo para compartir alimentos y cuidar unos de otros. Sysco lidera desde el corazón de la comida y el servicio para ofrecer los alimentos más frescos e ideas innovadoras a restaurantes, centros de salud, instituciones educativas, establecimientos de hospedaje y otros clientes que preparan comidas fuera del hogar. Nuestros clientes pueden contar con nosotros para entregar productos y soluciones precisas, ya que solo Sysco es el líder global que se encuentra en el centro de la innovación en suministro, entrega, cocina y más.

Acerca del role

Cyber Security Analyst is responsible for the real-time identification and alerting of information security events that pose an immediate risk to Sysco’s employees, customers, suppliers, shareholders, partners, or business operations.

Requirements

  • Cybersecurity SOC Tier 2 analyst must be able to do the following:
  • Correlate threat data from various sources to establish the threat/impact against the network.
  • After assessment of the data, recommend appropriate countermeasures, facilitating tracking, preliminary handling of investigations, and reporting of all security events and computer incidents.
  • Remediation actions and apply lessons learned to security incident investigation and resolution
  • Perform monitoring, identification and resolution of security events to detect threats through analysis, investigations and prioritization of events based on risk/exposure
  • Develop processes which analyzes data, producing accurate, meaningful, easily interpreted results based on user requirements and use cases
  • Develop processes which align with enterprise incident response activities and coordinate closely with other teams within the Security Operations Center
  • Create custom tool content to enhance capabilities of security operations teams
  • Manage the collection, documentation and research of security events generated by the SOC monitoring platform and infrastructure
  • Provide support to Security Incident Management aligned with NIST standards

Technical writing experience

  • Standard Operating Procedures
  • Runbooks/Playbooks
  • Incident Response Plans
  • Support training develop with both analysts and tabletop exercises
  • Assist or lead the effort in Tool configuration and content creation

Qualifications:

  • 2-4 years of experience on one of the following team(s): Computer Incident Response Team (CIRT), Computer Emergency Response Team (CERT), Computer Security Incident Response Center (CSIRC) or a Security Operations Center (SOC)
  • Degree in Computer Science, Information Technology, or equivalent work experience
  • Experience supporting Cyber Security Operations in a large enterprise environment
  • Experience with Incident Response, analysis of network traffic, log analysis, ability to prioritize and differentiate between potential intrusion attempts and false alarms, managing and tracking investigations to resolution
  • Experience with SIEM & Log Management solution
  • Familiarity with one of the following; NIST Incident Response Lifecycle, Cyber Kill Chain, Adversarial Tactics, Techniques & Common Knowledge (ATT&CK) Metrics
  • CCNA Security, GCIA, GCIH, CYSA+, Security+ or other related security certifications
  • At minimum there must be one active security certification
  • Work schedule: Wednesday to Saturday from 09:00 am to 07:00 pm.(according with the Daylight Saving)

Experience with one or more of the following tools:

  • Qradar SIEM/Cortex XSOAR
  • SentinelOne
  • Proofpoint Email
  • Azure Suite
  • Zscaler

Note: Only candidates with Costa Rican nationality or valid immigration status will be considered; applicants residing outside Costa Rica will not be considered, and relocation is not available

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